Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood

From past research it is well known that social exclusion has detrimental consequences for mental health. To deal with these adverse effects, socially excluded individuals frequently turn to other humans for emotional support. While chatbots can elicit social and emotional responses on the part of t...

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Bibliographic Details
Main Authors: Mauro de Gennaro, Eva G. Krumhuber, Gale Lucas
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-01-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2019.03061/full