Importance-Performance Analysis on Tourism Destination: The Case of Kedah

This paper is focusing on the use of Importance-Performance (IP) Analysis to measure the destination's perfor­mance in offering tourism products. IP method is often used in research due to its simplicity, ease of use and usefulness in aiding decision-making processes. IP is also promising since...

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Bibliographic Details
Main Author: Azilah Kasim
Format: Article
Language:English
Published: UUM Press 2020-01-01
Series:Malaysian Management Journal
Online Access:https://www.scienceopen.com/document?vid=9b54fac2-3b05-48a4-97f3-c522e2bb2c3d