Evaluation of the educational services quality from the viewpoint of postgraduate students at Kermanshah University of medical sciences in 2019

Evaluation of the educational services quality from the viewpoint of postgraduate students at Kermanshah University of medical sciences in 2019

BACKGROUND: At present, the SERVQUAL model is one of the most significant tools for measuring customers' expectations and perceptions in organizations. Determination of expectations and perceptions of students who are the main university customers from educational services can provide valuable...

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Bibliographic Details
Main Authors: Razie Toghroli, Farideh Moradi, Laleh Hassani, Teamur Aghamolaei, Nafiul Mehedi, Fatemeh Mahmoodi, Azam Faraji, Ava Sadat Hoseini, Ali Soroush, Behdad Ziapour
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2021-01-01
Series:Journal of Education and Health Promotion
Subjects:
educational services
quality gap
servqual
students
Online Access:http://www.jehp.net/article.asp?issn=2277-9531;year=2021;volume=10;issue=1;spage=325;epage=325;aulast=Toghroli

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http://www.jehp.net/article.asp?issn=2277-9531;year=2021;volume=10;issue=1;spage=325;epage=325;aulast=Toghroli

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