Evaluation of the educational services quality from the viewpoint of postgraduate students at Kermanshah University of medical sciences in 2019
BACKGROUND: At present, the SERVQUAL model is one of the most significant tools for measuring customers' expectations and perceptions in organizations. Determination of expectations and perceptions of students who are the main university customers from educational services can provide valuable...
|Main Authors:||, , , , , , , , ,|
Wolters Kluwer Medknow Publications
|Series:||Journal of Education and Health Promotion|