Aggregating Customer Review Attributes for Online Reputation Generation

Aggregating Customer Review Attributes for Online Reputation Generation

In this paper, we face the problem of generating reputation for movies, products, hotels, restaurants and services by mining customer reviews expressed in natural language. To the best of our knowledge, previous studies on reputation generation for online entities have primarily examined semantic an...

Full description

Bibliographic Details
Main Authors: Abdessamad Benlahbib, El Habib Nfaoui
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
Subjects:
Reputation generation
text mining
sentiment analysis
natural language processing
BERT encoder
decision making
Online Access:https://ieeexplore.ieee.org/document/9098950/

Internet

https://ieeexplore.ieee.org/document/9098950/

Similar Items