Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market

This study aims to outline the reasons behind the behavior of those customers buying laptop from virtual and traditional market, through deriving hierarchical value map (HVM) using means-end theory. Data was gathered from 40 students using laddering interview. Twenty students had online shopping exp...

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Bibliographic Details
Main Authors: Shahriar Azizi, Seyed Milad Hosseini
Format: Article
Language:fas
Published: University of Tehran 2018-03-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_63626_d65ee8fe9bb7eb3995fd3fa930ca3008.pdf