Possible causes of experiencing problems with sick leave questions in telephone nursing

Background: Registered nurses at primary health care centres in Sweden receive about 20 million telephone calls annually. Questions related to sick leave occur regularly. Previous studies conclude that those calls often are perceived as problematic. The aim of this study was to explore factors assoc...

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Bibliographic Details
Main Authors: Linda Lännerström, Inger K. Holmström, Kurt Svärdsudd, Thorne Wallman
Format: Article
Language:English
Published: Upsala Medical Society 2017-10-01
Series:Upsala Journal of Medical Sciences
Subjects:
Online Access:http://dx.doi.org/10.1080/03009734.2017.1385665