The effect of emotional intelligence and job satisfaction on organizational citizenship behavior

This paper presents an empirical investigation to study the roles of emotional intelligence (EI) and job satisfaction (JS) on employees’ organizational citizenship behavior (OCB). The study is performed among 140 randomly selected employees who worked for an Iranian bank in province of Karaj in 2014...

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Bibliographic Details
Main Authors: Amir Hoshang Sabahi, Naser Sanai Dashti
Format: Article
Language:English
Published: Growing Science 2016-07-01
Series:Management Science Letters
Subjects:
OCB
Online Access:http://www.growingscience.com/msl/Vol6/msl_2016_34.pdf