QUALITY AND WELL-BEING IN SERVICE ORGANIZATIONS: THE ROLE OF SERVICE CLIMATE AND ORGANIZATIONAL JUSTICE
This paper reviews the progress in the line of research on Service Organizations at IDOCAL (Research Institute on Personnel Psychology, Organizational Development, and Quality of Working Life, University of Valencia), and its integration with international research efforts. The investigation we ha...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Spanish Psychological Association (Colegio Oficial de Psicólogos)
2014-05-01
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| Series: | Papeles del Psicólogo |
| Subjects: | |
| Online Access: | http://www.papelesdelpsicologo.es/english/2360.pdf |