Impact of a Commercial Artificial Intelligence–Driven Patient Self-Assessment Solution on Waiting Times at General Internal Medicine Outpatient Departments: Retrospective Study

BackgroundPatient waiting time at outpatient departments is directly related to patient satisfaction and quality of care, particularly in patients visiting the general internal medicine outpatient departments for the first time. Moreover, reducing wait time from arrival in th...

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Bibliographic Details
Main Authors: Harada, Yukinori, Shimizu, Taro
Format: Article
Language:English
Published: JMIR Publications 2020-08-01
Series:JMIR Medical Informatics
Online Access:http://medinform.jmir.org/2020/8/e21056/