THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN THE MILITARY. A STEP FORWARD FOR DEFENSE RESOURCES MANAGEMENT
So far the implementation of total quality management as a means to improve the quality of the defense services the armed forces provide its stakeholders has proven a success in other military establishments. Hence, the current article aims at overviewing the basic principles underlying the TQM phil...
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| Format: | Article |
| Language: | English |
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Regional Department of Defense Resources Management Studies
2013-10-01
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| Series: | Journal of Defense Resources Management |
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| Online Access: | http://journal.dresmara.ro/issues/volume4_issue2/12_radulescu.pdf |