Satisfaction and loyalty as developing function of customer relationship marketing in terms of globalization

Modern companies, in terms of globalization, are confronted with the need to invest significant efforts in order to achieve more efficient and effective use of available marketing resources. As a result of the many changes, marketing philosophy (which develops relationships with consumers) has been...

Full description

Bibliographic Details
Main Authors: Leković Ksenija, Marić Dražen
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2015-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2015/0350-21201534059L.pdf