Should e-Payment Trust be e-Commerce Implemented as a Consumer Satisfaction Factor?

Consumer trust related to payment is an essential topic in several studies of online shopping. Consumers are very concerned about security in transactions including when making cashless payments. This study uses a non-parametric test using a SmartPLS with a sample of 243 respondents. The results of...

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Bibliographic Details
Main Authors: Sutia Sabar, Fahlevi Mochammad, Saparudin Mohamad, Irma Dasih, Maemunah Sari
Format: Article
Language:English
Published: EDP Sciences 2020-01-01
Series:E3S Web of Conferences
Subjects:
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/62/e3sconf_icenis2020_16002.pdf