Revisiting Organizational Credibility and Organizational Reputation – A Situational Crisis Communication Approach

Organizational credibility, the extent of which an organization as the source of messages is perceived as trustworthy and reliable, is one important aspect to determine organization’s survival. The perceived credibility of the messages will either strengthen or worsen an organization reputation. The...

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Bibliographic Details
Main Authors: Jamal Jamilah, Abu Bakar Hassan
Format: Article
Language:English
Published: EDP Sciences 2017-01-01
Series:SHS Web of Conferences
Online Access:https://doi.org/10.1051/shsconf/20173300083