THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SECURITY TOWARD TRUST AND ITS IMPACT ON REPURCHASE INTENTION (SURVEY ON CUSTOMER OF ELEVENIA ONLINE WEBSITE)

THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SECURITY TOWARD TRUST AND ITS IMPACT ON REPURCHASE INTENTION (SURVEY ON CUSTOMER OF ELEVENIA ONLINE WEBSITE)

The purpose of this research are to: examine empirically the effect of customer satisfaction to trust on customer, the impact of security to trust on customer, the impact of the customer satisfaction to repurchase intention on customer, the effect of security to repurchase intention on customer, the...

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Bibliographic Details
Main Authors: Mohammad Rizan, Kemal Abu Bakar, Basrah Saidani
Format: Article
Language:Indonesian
Published: Universitas Negeri Jakarta 2015-09-01
Series:Jurnal Riset Manajemen Sains Indonesia
Subjects:
Customer Satisfaction
Security
Trust
Repurchase Intention.
Online Access:http://journal.unj.ac.id/unj/index.php/jrmsi/article/view/823/729

Internet

http://journal.unj.ac.id/unj/index.php/jrmsi/article/view/823/729

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