A Sustainable Innovation—Additional Services for Products Based on Personalised Customer Value
As a sustainable innovation, offering additional services for products (ASP) is rapidly emerging as an increasingly important consideration for manufactories. Although additional services can increase enhance product utility, there is no guarantee that they will be accepted by customers. This may le...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2019-03-01
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| Series: | Sustainability |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2071-1050/11/6/1763 |