User Satisfaction and System Success: considering the development team
Two key indicators of system success are that the software performs as intended and the users are satisfied with the system. Frequently, however, the major and overwhelming focus of the development team is on building and refining the technical side of the system. The result is that many systems are...
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Format: | Article |
Language: | English |
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Australasian Association for Information Systems
2001-11-01
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Series: | Australasian Journal of Information Systems |
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Online Access: | http://journal.acs.org.au/index.php/ajis/article/view/224 |