INFORMING THE CONSUMERS ON THE REGULATION AND THE WAY OF MANAGING THE BOOK OF COMPLAINTS
Consumer is the one who dictates the market, thanks to him the production and service providing companies gain performance in their activities, progress and implement new methods, techniques and systems in the workplace. In order to obtain a feedback from consumers (opinions, wishes, complaint...
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
Academy of the Economic Studies of Moldova
2018-02-01
|
Series: | Economica |
Subjects: | |
Online Access: | http://irek.ase.md/xmlui/bitstream/handle/123456789/503/Cernavca-O_Economica%20nr-2_%202018.pdf?sequence=1&isAllowed=y |