INFORMING THE CONSUMERS ON THE REGULATION AND THE WAY OF MANAGING THE BOOK OF COMPLAINTS

Consumer is the one who dictates the market, thanks to him the production and service providing companies gain performance in their activities, progress and implement new methods, techniques and systems in the workplace. In order to obtain a feedback from consumers (opinions, wishes, complaint...

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Bibliographic Details
Main Author: Olesea CERNAVCA
Format: Article
Language:English
Published: Academy of the Economic Studies of Moldova 2018-02-01
Series:Economica
Subjects:
Online Access:http://irek.ase.md/xmlui/bitstream/handle/123456789/503/Cernavca-O_Economica%20nr-2_%202018.pdf?sequence=1&isAllowed=y