Application of Service Quality Model in Education Environment
Most of the ideas on service quality stem from the West. The massive developments in research in the West are undeniable of their importance. This leads to the generation and development of new ideas. These ideas were subsequently channeled to developing countries. Ideas obtained were then formulate...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Negeri Malang
2016-02-01
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| Series: | Jurnal Ilmu Pendidikan |
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| Online Access: | http://journal.um.ac.id/index.php/jip/article/view/99 |