Airports’ Operational Performance and Efficiency Evaluation Based on Multicriteria Decision Analysis (MCDA) and Data Envelopment Analysis (DEA) Tools

Airport benchmarking depends on airports’ operational performance and efficiency indicators, which are important for business agents, operational managers, regulatory agencies, airlines and passengers. There are several sets of single and complex indicators to evaluate airports’ performance and effi...

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Bibliographic Details
Main Authors: João Jardim, Maria Emília Baltazar, Jorge Silva, Margarida Vaz
Format: Article
Language:English
Published: Research Centre in Tourism, Sustainability and Well-being - CinTurs 2015-12-01
Series:Journal of Spatial and Organizational Dynamics
Subjects:
DEA
Online Access:http://www.cieo.pt/journal/J_4_2015/article4.pdf