How Poor Reliability Affects Warranties: An Analysis of General Motors’ Powertrain Warranty Reduction
In 2015, General Motors (GM) announced, it was reducing its powertrain warranty from five years/100 000 miles to five years/60 000 miles. GM stated that warranty coverage did not influence consumers' decision-making process when purchasing a new vehicle. However, this paper presents an alternat...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2018-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/8283691/ |