E-CRM IN THE TOURISM SECTOR

E-tourism offers the potential to make information and booking facilities available to large numbers of consumers at relatively low cost. It enables the tourism sector to make large-scale savings on the production and distribution of print and other traditional activities such as call centers and in...

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Bibliographic Details
Main Author: Lidija Pulevska IVANOVSKA
Format: Article
Language:English
Published: Universitatii Suceava 2008-06-01
Series:Revista de Turism: Studii si Cercetari in Turism
Subjects:
l83
l86
m10
Online Access:http://revistadeturism.ro/rdt/article/view/250