E-CRM IN THE TOURISM SECTOR
E-tourism offers the potential to make information and booking facilities available to large numbers of consumers at relatively low cost. It enables the tourism sector to make large-scale savings on the production and distribution of print and other traditional activities such as call centers and in...
Main Author: | Lidija Pulevska IVANOVSKA |
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Format: | Article |
Language: | English |
Published: |
Universitatii Suceava
2008-06-01
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Series: | Revista de Turism: Studii si Cercetari in Turism |
Subjects: | |
Online Access: | http://revistadeturism.ro/rdt/article/view/250 |
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