STRATEGIC PLANNING IN BRAZILIAN SMALL-SCALE MUNICIPALITIES: IS THE BALANCED SCORECARD A FEASIBLE TOOL?
Balanced Scorecard has not yet been tested in Brazilian small-scale municipalities. The BSC is based on dimensions of Learning and Growth, Internal Processes Business, Financial and Customer. In order to fit to public organizations it needs some adjustments due to these organizations’ objectives. Th...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universidade Federal de Santa Maria
2014-03-01
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Series: | Revista de Administração da UFSM |
Subjects: | |
Online Access: | http://cascavel.ufsm.br/revistas/ojs-2.2.2/index.php/reaufsm/article/download/8143/pdf |