Process gap analysis for Business Process Reengineering projects: (Case study in Mapna Company)

This research has been conducted due to changing of organizations' operating environment and the need of radical change in short time to facilitate the match between market opportunities and corporate capabilities. As Hammer and Champy found that 50-70% of attempts have been failed to deliver i...

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Bibliographic Details
Main Authors: Mahmood Saremi, Hamidreza Afshari
Format: Article
Language:fas
Published: University of Tehran 2011-09-01
Series:مدیریت صنعتی
Subjects:
Online Access:https://imj.ut.ac.ir/article_22412_aa3665fef03b75cbb01ad3617e53ff4c.pdf