Identifying and ranking of factors affecting customer satisfaction of the household wood furniture industry by Multi-Attribute Decision making method (Case Study: home furniture)
To compete in value creating and attempt to achieve sustainable competitive advantage and a strategic advantage over competitors have resulted in an increased attention to the importance of customer and his/her satisfaction. This is particularly important in extensive furniture and wood industry tha...
Main Authors: | , , , |
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Format: | Article |
Language: | fas |
Published: |
Regional Information Center for Science and Technology (RICeST)
2014-01-01
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Series: | تحقیقات علوم چوب و کاغذ ایران |
Subjects: | |
Online Access: | http://ijwpr.areeo.ac.ir/article_4460_887b861983ea803009560580de13dfd5.pdf |