PENINGKATAN NILAI PERUSAHAAN MELALUI PERBAIKAN PRODUKTIVITAS DAN KUALITAS PADA SEKTOR JASA SEBUAH ANALISIS KONSEPTUAL
Issues regarding service management continue to be of interest. The concept of productivity in the service industry has been criticized, given the differences between services and manufacturing. Measuring productivity of services depends greatly on the valuing of the quantity and quality of inputs a...
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| Format: | Article |
| Language: | English |
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Petra Christian University
2002-01-01
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| Series: | Jurnal Manajemen dan Wirausaha |
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| Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/15622 |