Customers' Perceptions and Expectations of Green Hotels in China: A Case Study

Hotel operations consume a great deal of energy and resources that negatively influence the natural environment (Bohdanowicz, 2006; Kim & Jiang, 2015; Shen & Zheng, 2009). Perhaps as a result, hotels? environmental image can affect customers? decision-making when they choose which hotel to s...

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Bibliographic Details
Main Author: Huang, Yimeng (Author)
Other Authors: Liu, Claire (Contributor), Poulston, Jill (Contributor)
Format: Others
Published: Auckland University of Technology, 2016-10-07T04:34:27Z.
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