Customers' Perceptions and Expectations of Green Hotels in China: A Case Study
Hotel operations consume a great deal of energy and resources that negatively influence the natural environment (Bohdanowicz, 2006; Kim & Jiang, 2015; Shen & Zheng, 2009). Perhaps as a result, hotels? environmental image can affect customers? decision-making when they choose which hotel to s...
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Format: | Others |
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Auckland University of Technology,
2016-10-07T04:34:27Z.
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Online Access: | Get fulltext |