An investigation of how job satisfaction mediates the impact of emotional intelligence on organisational citizenship behaviour in the New Zealand hospitality industry
The two main purposes of this study were to explore whether employee emotional intelligence can influence the behaviours that motivate employees to help others and whether emotional intelligence can influence such behaviours as well as heighten job satisfaction. The theoretical framework for this st...
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| Other Authors: | , |
| Format: | Others |
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Auckland University of Technology,
2018-02-18T23:35:18Z.
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| Online Access: | Get fulltext |