Exploratory Research on the Satisfaction and Dissatisfaction of Luxury Cruise Ship Passengers
Customer satisfaction and dissatisfaction has received a lot of attention from research. Previous studies related to customer satisfaction and dissatisfaction have concentrated on hospitality products, such as hotels, resorts and restaurants. However, an increasing number of customers have been attr...
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| Format: | Others |
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Auckland University of Technology,
2020-03-11T00:17:31Z.
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| Online Access: | Get fulltext |