Seven Important Attributes That Deliver the Luxury Experience in Auckland's Five-star Hotels
This study set out to answer the question, "what attributes of luxury hotels in Auckland do guests consider important when giving a five-star online rating on TripAdvisor?" The findings revealed seven important factors: personalised service, efficient staff, comfortable rooms, high standar...
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| Format: | Others |
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Auckland University of Technology,
2020-06-05T03:23:35Z.
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| Online Access: | Get fulltext |