Exploratory Research on the Satisfaction and Dissatisfaction of Chinese Guests Towards Serviced Apartments in Auckland, New Zealand
Customer satisfaction and dissatisfaction have always been a topic of academic research, and it has increasingly been paid more attention because it directly affected customer experiences (Lu et al., 2015). Previous studies on customer satisfaction and dissatisfaction have focussed on hotels, resort...
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| Format: | Others |
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Auckland University of Technology,
2021-01-11T20:36:08Z.
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| Online Access: | Get fulltext |