Effect on customers' perceptions of dining experiences due to the promotion of sustainability practices: A qualitative content analysis of user-generated online restaurant reviews in Auckland, New Zealand

Although restaurateurs have been gradually adopting sustainability initiatives in restaurants, there is a knowledge gap in understanding the effect of these practices on customers perceptions of restaurants that promote sustainability. Sustainability practices are mostly visible to customers when th...

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Bibliographic Details
Main Author: Bhargava, Mihir (Author)
Other Authors: Nemeschansky, Ben (Contributor), Mooney, Shelagh (Contributor)
Format: Others
Published: Auckland University of Technology, 2021-05-13T21:42:29Z.
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