An Exploration of Leadership Characteristics and Values in the Hospitality Industry During Times of Crisis: A Case Study of the COVID-19 Impact on the New Zealand Hospitality Industry
The global hospitality industry has been particularly hit by the COVID-19 pandemic. An organization's ability to respond effectively to a crisis gives it a competitive edge, but poor leadership might jeopardise the company's existence (Clark et al., 2009). Dealing effectively and truthfull...
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Others |
| Published: |
Auckland University of Technology,
2021-09-13T00:16:09Z.
|
| Subjects: | |
| Online Access: | Get fulltext |