Personality or skill? The differing expectations of hospitality managers and students
This paper examines hospitality managers and students assumptions about the preferred attributes of hospitality employees. Using a quantitative approach, 74 hospitality managers and 137 students were surveyed, revealing a significant divergence in views. Students believed knowledge and skills were i...
| Main Authors: | , , |
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| Other Authors: | , , |
| Format: | Others |
| Published: |
AUT University,
2011-08-08T07:06:23Z.
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| Subjects: | |
| Online Access: | Get fulltext |