Strategy communication in family owned restaurants: an informal business

Many New Zealand restaurants are family-owned, operating along more informal lines than larger commercially operated businesses. This particular characteristic, and the volatile nature of the restaurant industry, can limit the ability of a business to operate profitably. It is therefore important fo...

Full description

Bibliographic Details
Main Authors: Poulston, JM (Author), Rosalin, G (Author), Goodsir, W (Author)
Other Authors: Fountain, J (Contributor), Moore, K (Contributor)
Format: Others
Published: Council for Australasian University Tourism and Hospitality Education (CAUTHE), 2013-03-02T22:43:18Z.
Subjects:
Online Access:Get fulltext
LEADER 01790 am a22002653u 4500
001 5402
042 |a dc 
100 1 0 |a Poulston, JM  |e author 
100 1 0 |a Fountain, J  |e contributor 
100 1 0 |a Moore, K  |e contributor 
700 1 0 |a Rosalin, G  |e author 
700 1 0 |a Goodsir, W  |e author 
245 0 0 |a Strategy communication in family owned restaurants: an informal business 
260 |b Council for Australasian University Tourism and Hospitality Education (CAUTHE),   |c 2013-03-02T22:43:18Z. 
500 |a CAUTHE: 22nd Annual Conference held at Lincoln University, Lincoln, Canterbury, 2013-02-11 to 2013-02-14, published in: Tourism and Global Change, pp.611 - 623 
500 |a 978-0-86476-283-2 
520 |a Many New Zealand restaurants are family-owned, operating along more informal lines than larger commercially operated businesses. This particular characteristic, and the volatile nature of the restaurant industry, can limit the ability of a business to operate profitably. It is therefore important for business owners to develop and implement strategies to remain competitive. However, informal modes of communication are likely to limit the successful communication and implementation of any strategies developed. This study therefore examines strategy communication in a small selection of Auckland family owned restaurants, to determine the likely impact of family ownership on a restaurant business. Results show that strategy communication in family-owned restaurants is ad hoc, and owners often lack the skills needed for success. 
540 |a OpenAccess 
650 0 4 |a Communication 
650 0 4 |a Diversity 
650 0 4 |a Family business 
650 0 4 |a Restaurant 
650 0 4 |a Strategy 
655 7 |a Conference Contribution 
856 |z Get fulltext  |u http://hdl.handle.net/10292/5402