Benefit Planning Management for ITSM: Evaluating Benefit Realization Frameworks
The popularity of ITSM frameworks such as ITIL is indicative of the perception amongst practitioners that there are key benefits to be derived, at both the organizational level and the functional level. Various studies indicate that a comprehensive benefits realization model is required to ensure th...
| Main Authors: | , , |
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| Format: | Others |
| Published: |
ACIS,
2014-12-04T01:20:01Z.
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| Subjects: | |
| Online Access: | Get fulltext |