A Framework for Clarifying the Goal and Implementation of ISO

Many organizations are dissatisfied with the outcomes of ISO implementations. This paper proposes that this dissatisfaction is often a consequence of a lack of clarity as to the goal of the implementation and the lack of a clear linkage to the organizational goal over the implementation. The paper p...

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Bibliographic Details
Main Authors: Al-Hameed, Layla (Author), Dobson, Philip (Author), Jackson, Paul (Author)
Format: Others
Published: ACIS, 2014-12-04T01:20:10Z.
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