ICT and the New Zealand outbound retail travel industry: strategic adaptation to the threat of disintermediation
Disintermediation is the displacement of market intermediaries within the supply chain allowing for consumers to engage directly with suppliers to purchase product. Widespread disintermediation of travel intermediaries was predicted as early as the 1990s, when it was felt that Internet technology wo...
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Format: | Others |
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Auckland University of Technology,
2015-11-19T01:07:50Z.
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Online Access: | Get fulltext |