Wayfinding for health seeking: a design-led exploration of how wayfinding employing empathetic communication design can improve the hospital outpatient experience
This project explores how a design-led approach could be used to improve health seekers' wayfinding experiences within Auckland City Hospital. It questions how empathetic communication design may be practiced to support and empower wayfinding health seekers, using the Starship Outpatient Depart...
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| Format: | Others |
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Auckland University of Technology,
2016-07-10T23:39:31Z.
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| Online Access: | Get fulltext |