Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldn...
| Format: | Article |
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| Language: | English |
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Faculty of Business and Management ; UiTM Press,
2005.
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| Online Access: | Get fulltext View Fulltext in UiTM IR |