Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah

The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldn...

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Format: Article
Language:English
Published: Faculty of Business and Management ; UiTM Press, 2005.
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