Value-based total performance excellence measurement: an overview of agenda and transformation

The process of performance measurement has undergone a revolution from measuring things outward to measuring things that are not apparent. In other words, the overall performance of non-financial nature has also been given a serious attention. Integration of the use of both elements of performance i...

Full description

Bibliographic Details
Main Authors: Mokhtar Abdullah (Author), Mohd Rashid Ab Hamid (Author), Zainol Mustafa (Author), Nur Riza Mohd Suradi (Author), Fazli Idris (Author), Choong-Yeun Liong (Author), Wan Rosmanira Ismail (Author), Faridatulazna A. Shahabuddin (Author)
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia, 2011-07.
Online Access:Get fulltext