Value-based total performance excellence measurement: an overview of agenda and transformation
The process of performance measurement has undergone a revolution from measuring things outward to measuring things that are not apparent. In other words, the overall performance of non-financial nature has also been given a serious attention. Integration of the use of both elements of performance i...
Main Authors: | , , , , , , , |
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Format: | Article |
Language: | English |
Published: |
Penerbit Universiti Kebangsaan Malaysia,
2011-07.
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Online Access: | Get fulltext |