Oral english communication difficulties and coping strategies of Diploma of Hotel Management Students at UiTM

Being able to communicate effectively is a much sought after skill by employers in today's globalised work contexts. This article examines the types of oral communication difficulties faced by Diploma level ESL learners. This study also analysed the types of communication strategies used by the...

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Bibliographic Details
Main Authors: Norafini Zulkurnain (Author), Sarjit Kaur (Author)
Format: Article
Language:English
Published: Pusat Pengajian Bahasa dan Linguistik, FSSK, UKM, 2014.
Online Access:Get fulltext