Service Quality Of Indian Banks: A Fuzzy Inference System Approach
A major shift has been observed in the banking sector in recent times worldwide. The Indian banking sector has witnessed a massive transformation over the last few years due to the introduction of certain government policies. Banks are now considering the development of new service quality policies...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asian Academy of Management (AAM),
2015.
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| Subjects: | |
| Online Access: | Get fulltext |