A comparative study of social media users' perception on the Malaysia Airlines Flight MH370 incident in Mainland China and Malaysia
Abstract-The transformation of online consumer's behavior is changing landscape of risk and crisis communications. How social media can be a beneficial tool for crisis management? How crisis managers respond to challenges posed by social media? These have become the focus on mobile communicatio...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
IJCH,
2017-06.
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| Subjects: | |
| Online Access: | Get fulltext |