Value-based total performance excellence model an overview

Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (...

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Bibliographic Details
Main Authors: Ab Hamid, Mohd. Rashid (Author), Mustafa, Zainol (Author), Mohd. Suradi, Nur Riza (Author), Abdullah, Mokhtar (Author), Ismail, Wan Rosmanira (Author), Mohd. Ali, Zalina (Author), Idris, Fazli (Author), Yaziz, Siti Roslindar (Author), Mustofa@Ismail, Zulkhibri (Author)
Format: Article
Language:English
Published: Penerbit UTM Press, 2010.
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