An experimental study of total quality management application in learning activity: Indonesia's case study

Babbar's study (1995) on the application of total quality management (TQM) to educational instruction in US universities has provided the idea for the current experimental study. The purpose of this study is to analyze the effectiveness of TQM implementation in Indonesian higher education educa...

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Bibliographic Details
Main Authors: Sabihaini, Sabihaini (Author), Liestyana, Yuli (Author), Tri Astuti, Widhy (Author), Abdullah, Muhammad Madi (Author)
Format: Article
Language:English
Published: Johar Educational Society, 2010.
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