Influence of different types of organizational culture on total quality management

Total quality management is a philosophy that organisations can use to improve their performance. However, organisations often overemphasize TQM techniques and tools. TQM implementation requires a change in total organisational culture in order to shift the responsibility to management, and continuo...

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Bibliographic Details
Main Author: Yuan, Hui (Author)
Format: Thesis
Published: 2010-12.
Subjects:
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