Pengaruh elemen servicescapes terhadap kepuasan pelanggan pusat membeli-belah

Shopping mall is a commercial property which is often visited by public whose primary function not only markets the products, but also involved the service concept. The concept of service-oriented is the main trading activities. Therefore, the facilities manager is required to emphasize the system s...

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Bibliographic Details
Main Author: Juhari, Nur Hafizah (Author)
Format: Thesis
Published: 2014.
Subjects:
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